Features list
This is the comparison table between Customer-Cam Professional Edition and Customer-Cam Personal Edition. We're pretty sure you will be able to pick the one that best suits your needs - oh... and love using it!| Feature | Professional PRO | Personal FREE |
Video ChatInstant 2 way video chat. |  | |
Audio ChatInstant 2 way audio chat. | | |
Text ChatInstant 2 way text instant messenger. | | |
Chat MediaAddition of Images, Videos, and Interactive Maps to the chat. | | |
Window CustomizationCustomize your chat window to match your website or company colors. | | |
Introductory Youtube VideoAdd any youtube video for customers to watch while they are waiting to be picked up by your staff. | | |
Customer QueueSee multiple customers waiting to be picked up. | | |
Multiple OperatorsHave as many operators as you want monitor your queue and pick up customers as they come in. | | |
Seamless handoverThe connection is seamessly transfered thru one of our media servers in case the peer to peer connection fails. | | |
Permanent Direct LinkGet your own permanent link. One click and and they land in your queue | | |
Online / Offline ButtonsAdd Live Support buttons to any email/webpage that will send them to your customer queue. | | |
Button CustomizationPick a custom button to either match your site or to stand out big time! | | |
Email Forms (Offline)When no operators are logged in, customers are prompted to send you an email. | | |
Fanatic SupportTechnical Support for all your questions 24/7/365. | | |
Advertising3rd Party Advertisements will appear on your chat window. | | |
SSL SecurityYour conversaitions will be secured to ensure total privacy. | | |
Support AnalyticsFull Analytic Reposts for visitors who used the Live Support Chat. | (coming soon) | |
Automatic support scenariosTechnical phone support like question/multiple choices scenarios and customers filtering for frequently asked questions. | (coming soon) | |
Free trialYou are welcome to try Customer-Cam Proffesional for FREE for 7 days. | | |
 1 month trial |  |
System Requirements
Well you really need one computer (or mobile device!) with a camera and a microphone (usually bundled), connected to the internet! However if you want to go technical, you can download the full list of requirements too! You can also contact us with any specific questions you may have.Comments
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